Spanish Customer Advisor for Airbnb - Porto, Portugal Porto

Spanish Customer Advisor for Airbnb - Porto, Portugal
Porto
Porto, Porto District, Portugal

Come and work with us.

Are you Spanish native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in the sunny and happy Lisbon ?

So we have the perfect opportunity for you!

Your future project: join our Spanish Customer Support team.

Airbnb is a trusted online community marketplace for unique accommodation around the world, united to create a world where anyone can belong anywhere.

As a customer service specialist in this project, your daily responsibilities will include:

Manage hosts and guests queries

Being able to present the best available solutions taking advantage of a community marketplace with millions of users

Join a specialized and
- mind team that offers support through written communication and phone

Meet and exceed our service quality goals, compliance regulations and productivity targets

Create amazing experience that people value and we are proud of

Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

Native or proficient level of Spanish (C2)

Advanced level of English (at least C1) both verbal and written

Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

Analytical and problem solving skills with strong attention to detail

Desire to learn and advance, be a curious investigator and problem solver

Must hold EU citizenship or valid work permit for Portugal

Be a local candidate or willing to relocate to Porto, Portugal (Work on site)

Benefits.

Competitive wages

Relocation package

Paid professional training

Employee discounts

Private healthcare & dental insurance (after six months of employment)

Growth opportunities through various development programs

Fun and engaging
- wide initiatives, including our Ever
Better wellness program

Job stability

Life-long skills and experience

Excellent work culture

Go further with Foundever®

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!