Spanish Customer Advisor - Porto, Portugal Porto

Spanish Customer Advisor - Porto, Portugal
Porto
Porto, Porto District, Portugal

Spanish Customer Advisor - Porto, Portugal

Join to apply for the Spanish Customer Advisor - Porto, Portugal role at Foundever

Spanish Customer Advisor - Porto, Portugal

1 day ago Be among the first 25 applicants

Join to apply for the Spanish Customer Advisor - Porto, Portugal role at Foundever

Come and work with us.

Do you want to contribute to an outstanding customer representative service?

Are you

Come and work with us.

Do you want to contribute to an outstanding customer representative service?

Are you Spanish native or fluent with strong English communication skills?

Looking to make your career abroad in a multicultural environment?

So we have the perfect opportunity for you!

Your future project: join our Spanish Customer Advisor team.

As a customer advisor specialist, your daily responsibilities will include:

• Provide first contact resolutions to customer queries
• Offer specialized customer support through written and phone communication
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback
  
  

• Native or proficient level of Spanish (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal (work on site - Porto)
  
  

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging
  - wide initiatives, including our Ever
  Better wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Outsourcing and Offshoring Consulting

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