Spanish Customer Relations Specialist

Job Description

We’re looking for a motivated and communicative professional to join our Customer Support team. This role is ideal for someone who enjoys helping others, solving problems, and creating positive customer experiences in a
- paced, international environment.

Key Responsibilities

• Provide support and guidance to customers via email, phone, and
  - person interactions.
• Manage
  - related questions, returns, and complaint resolutions with professionalism and efficiency.
• Collaborate with internal teams to identify and implement process improvements that enhance the customer journey.
• Contribute to special projects based on your skills and the company’s needs.

Your Profile

• Fluency in Spanish (mandatory) and Portuguese.
• Strong communication and interpersonal skills.
• Experience in customer service or support roles.
• Confidence using computers and various digital tools.
• Proactive mindset, initiative, and leadership spirit.

What You’ll Find Here

The opportunity to be part of a
- growing international company where your contribution truly makes an impact. A young, energetic, and dynamic work environment that values ideas and collaboration. Career growth opportunities and skill development. Employee discounts, health insurance, gym access, and additional perks.

Location & Schedule

On-site position – Cacém Industrial Zone (near Tagus
Park). Monday to Friday, from 9:00 AM to 6:00 PM, with a 1-hour lunch break. Location: Sintra, Portugal.

Equal Opportunity

We believe in equal opportunities and welcome applicants of all genders, ages, backgrounds, and identities.