Spanish Customer Representative For Dji - Lisbon, Portugal Lisboa

Spanish Customer Representative For Dji - Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

Spanish Customer Representative for DJI - Lisbon, Portugal

Spanish Customer Representative for DJI - Lisbon, Portugal

Req ID# : 377898

Lisboa, Portugal, PT

Job Description :

Come and work with us.

Do you want to provide support for aleading manufacturer of drones, action cameras, and otherproducts?

Are you Spanish native or fluent with strong communication skills?

Looking to make your career in a multicultural environment in sunny and happy Lisbon ?

So we have the perfect opportunity for you!

DJI manufactures commercial remotely manned aircraft (called RPAs, unmanned aerial vehicles or drones) for various activities. It also designs and manufactures camera systems, gimbal stabilizers, sensors, propulsion systems, enterprise software and flight control systems.

As a customer service specialist in this project, your daily responsibilities will include :

• Respond promptly and professionally to customer inquiries and issues via phone, email.
• Provide accurate and detailed information about drone products, features, and specifications.
• Assist customers with product setup, troubleshooting, and usage guidance.
• Diagnose and resolve technical issues related to drones, remote controllers, software, and accessories.
• Process customer orders, returns, and exchanges.
• Track and update customers on the status of their orders.
• Stay informed about the latest drone models, software updates, and industry trends.
• Provide product recommendations based on customer needs and preferences.
• Ensure the highest level of customer satisfaction by consistently meeting or exceeding service quality standards.
• Gather customer feedback and provide insights to improve products and services.

To succeed in the role, you will need to have :

Benefits.

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

Job Segment : Customer Service Representative, Customer Service