Spanish Customer Service Representative - Ads
Cross Border Talents is looking for fluent Spanish speakers (C2 and higher) looking for their new opportunity in Lisbon and ready to join an exciting project for Ads support!
Key details:
Location: Lisbon, Portugal
Start Date: 17 July 2025
Full-time: 40 hrs/week, 8 hrs/day
Work Schedule:Ensuring 24/7 coverage, scheduled in advance in rotative shifts
Work Type: On-site
Provide excellent support for advertisers using the social mediaplatform in the Spanish-speaking market. Develop skills in digital marketing and customer care.
Key Responsibilities:
- Handle inbound inquiries from advertisers and provide
- time support via phone, chat, and email. - Assist with campaign creation, optimization, billing, and ad performance.
- Troubleshoot and resolve technical and operational issues.
- Deliver excellent customer service and contribute to overall client satisfaction.
- Maintain accurate documentation of interactions in internal systems.
Requirements:
- C2+level Spanish
- B2 English
- Strong communication and customer service skills
- Ability to multitask and work under pressure
- EU ID, Residence Card, Manifestação de Interesse, or valid visa (subject to verification)
- Informações detalhadas sobre a oferta de emprego
Empresa: Cross Border Talents Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 24. 6. 2025
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