Spanish Customer Support Agent Porto

Spanish Customer Support Agent
Porto
Porto, Porto District, Portugal

Our Porto-based team is on the lookout for brilliant communicators who can deliver outstanding customer support across borders.

What You'll Do:

• Be the voice of the brand through phone and email
• Resolve inquiries with clarity, empathy, and efficiency
• Follow structured processes while owning each interaction
• Build customer confidence through warm, professional communication
• Help us exceed service goals and meet compliance standards
• Share ideas that elevate our customer experience
• Collaborate with leadership to drive constant improvement
  
  
  

• On-site
  - time position in the heart of Porto
• Healthcare coverage including private medical services
• A competitive base salary + performance bonuses
• A diverse and welcoming team making a real difference
  
  
  

• Fluency in Spanish and English
• Tech-savvy mindset and confidence solving connectivity issues
• Clear communicator with strong interpersonal and
  - solving skills
• Eligibility to work in Portugal: EU citizenship, valid residence permit, or a Manifest of Interest