Spanish Customer Support Agent Lisboa

Spanish Customer Support Agent
Lisboa
Lisboa, Lisboa, Portugal

Join to apply for the Spanish Customer Support Agent role at Neo Horizon

Our Lisbon-based team is looking for excellent communicators to provide outstanding customer support across borders.

What You'll Do:

• Be the voice of the brand through phone and email
• Resolve inquiries with clarity, empathy, and efficiency
• Follow structured processes while owning each interaction
• Build customer confidence through warm, professional communication
• Help us exceed service goals and meet compliance standards
• Share ideas to enhance customer experience
• Collaborate with leadership to drive continuous improvement

What's in It for You:

• On-site
  - time position in the heart of Lisbon
• Healthcare coverage including private medical services
• Competitive base salary + performance bonuses
• A diverse and welcoming team making a real difference

What You Bring:

• Fluency in Spanish and English
• Tech-savvy mindset and confidence in solving connectivity issues
• Clear communication skills with strong interpersonal and
  - solving abilities
• Eligibility to work in Portugal: EU citizenship, valid residence permit, or a Manifest of Interest

Step into a role where your voice truly matters. Apply now and join a team that's redefining customer care, one call at a time.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Technology, Information and Media

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