Spanish Fraud & Loss Operations Specialist Lisboa

Overview

Spanish Fraud & Loss Operations Specialist role at BOROLEO. Join to apply for this position and help protect an
- commerce platform from fraud and financial loss. Be the hero behind secure transactions and happy customers while enjoying Lisbon, Portugal.

What you’ll do

• Monitor transactions to catch suspicious activity
• Use smart tools and alerts to detect fraud
• Investigate cases and document everything clearly
• Analyze losses and help build better
  - prevention strategies
• Follow AML, KYC, and internal compliance rules
• Support in improving fraud detection systems
• Work closely with Legal, Compliance & Customer Service teams
• Share findings in clear reports with the team

What we’re looking for

• Spanish: C2 level (native-like fluency)
• English: B2 level (comfortable communication)
• 2+ years of experience in
  - commerce fraud OR customer service
• Investigative mindset (bonus if you’ve worked with fraud, abuse, or cybercrime)
• Super
  - oriented & organized
• Great at gathering and connecting information from multiple sources
• A quick learner who takes initiative
• Problem-solver with a focus on results
• Calm under pressure, good with disputes
• Works with care and focus
• Comfortable using Word & Excel

What we offer

• New and modern office
• Full training to help you succeed
• Relocation support (if applicable)
• We promote
  - company mobility to work at any of our sites around the world
• Private health insurance, free after six months
• Competitive wages (14 monthly payments per year)
• Be part of a project with real impact

Location

Lisbon, Portugal

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Finance and Sales

Industries

• Legal Services