Spanish Seller Support Representative in Lisbon Lisboa

Spanish Seller Support Representative in Lisbon

Join to apply for the Spanish Seller Support Representative in Lisbon role at BOROLEO

Overview

Join Us in Beautiful Lisbon as a Seller Support Representative! Imagine starting your day with sunshine, pastel de nata, and ocean views, welcome to Lisbon. Lisbon is known for its warm weather, rich culture, and vibrant lifestyle, and is a growing hub for tech and customer support talent. You’ll be part of a dynamic team supporting one of the world’s most exciting social commerce platforms, helping sellers thrive by guiding, educating, and empowering them every step of the way.

Responsibilities

• Assist sellers with technical platform questions (listings, payments, dashboards)
• Clarify operational procedures around shipping, returns, policies & compliance
• Educate sellers on best practices and platform tools to boost performance
• Make outbound calls to offer personalized support and business insights
• Analyze seller performance and recommend strategies to increase their success
• Resolve concerns and complaints with empathy, professionalism, and speed
• Collaborate with internal teams (tech, logistics, policy) to offer seamless support

Qualifications

• Spanish: C2 level (native-like fluency)
• English: B2 level (comfortable communication)
• At least 1 year of experience in customer service, telesales, account management or customer success
• A commercial mindset and ability to influence sellers' success
• Empathy and calmness when handling
  - sensitive or sensitive concerns
• Excellent communication skills — written and spoken
• Goal-driven — with a proven track record of meeting support or sales KPIs
• Comfortable using CRM platforms (like Salesforce or Zendesk), Excel or Google Sheets
• A solid understanding of e
  Commerce and online marketplaces is a big plus

Why You’ll Love It

• Work in the heart of sunny Lisbon
• Support inspiring entrepreneurs and growing online businesses
• Be part of an international,
  - growing environment
• Access to training and development opportunities
• Work with
  - edge tools and modern platforms
• Enjoy a positive, supportive work culture — and lots of team fun

Location

Lisbon, Portugal

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Legal Services