Spanish-Speaking (C1+) Airline Customer Service Representative Lisboa

Overview

Join a dynamic international team in Lisbon and help provide outstandingcustomer support for a leading airline company. This is an excellentopportunity to grow your career in customer service while working in amulticultural environment.

Location: Lisbon, Portugal

Languages Required: Spanish (C1) + English (B2)

Starting Date: 25th September or October 22025

Work Model: On-site in Lisbon

Responsibilities

• Deliver
  - quality customer support for
  - related inquiries.
• Handle incoming calls, emails, and chat requests in Spanish and English.
• Provide accurate information, resolve issues, and ensure customer satisfaction.
• Maintain professional communication while adhering to company policies.

Requirements

• Minimum 6 months of experience in a contact center (mandatory).
• Fluency in Spanish (C1) and English (B2), both spoken and written
• Flexibility to work on a rotational schedule (Monday to Sunday, 08:00-21:00, 2 rotating days off).
• Valid documentation allowing employment in Portugal
• High school diploma

Documents Accepted

• EU ID
• Residence card
• Manifestação de Interesse
• Visas (under consultation)

Applications: by sending your updated
CV copy in English.