Spanish-speaking Technical Support Agent in Lisbon, Portugal(Marketing)

Spanish-speaking Technical Support Agent in Lisbon, Portugal(Marketing)

Are you
- savvy and fluent in Spanish with a passion for
- solving? Step into the world of tech support for the world’s most renowned search engine in vibrant Lisbon, Portugal!

Join a dynamic team, gain international experience, and develop your technical skills while enjoying full relocation support and a multicultural workplace in the heart of Europe.

About the company

Our partner is a multinational outsourcing company that makes business easier for the world's most renowned brands by managing their customer support with utmost professionalism and customer orientation. Join a family of over 62, 000 highly motivated colleagues across 170 locations and 49 countries. Seize the opportunity to become part of a multicultural team, a
- paced environment, and a diverse pool of dedicated projects with some of the best B2C and B2B brands worldwide!

What will you do?

Provide Spanish-language technical support via phone, chat, and email

Resolve customer issues and document all case information

Ensure customer satisfaction across all support channels

Assist with pre‑sales, inquiries, and technical troubleshooting

Handle customer escalations and follow documentation processes

Collaborate with technicians and update ticketing systems in English

Represent the company with a positive and professional approach

Candidate profile

Native-level Spanish (C2) and fluent in English

• Experience in Digital marketing

Customer support or Technical support experience is an advantage, but not required

• Marketing related degree required

Excellent communication skills to simplify complex topics

• Patient, proactive, and
  - oriented

Highly confidential with sensitive information

EU passport or valid residence permit

Employer offers

Work from Lisbon or Porto

Private health insurance with dental plan (after 6 months)

Career growth and international opportunities

Multicultural work environment with colleagues from 15+ countries

Modern Lisbon offices with employee discounts, events, and mobility options