Splunk Specialist Lisboa

Splunk Specialist
Lisboa
Lisboa, Lisboa, Portugal

Job Summary:

We are seeking a Splunk Specialist to join our Monitoring Team . In this role, you will collaborate closely with teams across all regions, supporting the implementation of Splunk and associated tools. You will play a critical role in the migration to a new Splunk platform, automation of daily tasks, and ensuring the continuous improvement of monitoring processes and tools.

Mission & Responsibilities:

Your role will focus on two key areas: supporting the implementation of the project (approximately 60%) and handling support requests and operations (around 40%). Your responsibilities will include, but are not limited to:

• Tool Support :
• Provide support for various monitoring tools, including Splunk , Opentelemetry , Cribl , Solarwinds , and Dynatrace
• Troubleshoot and resolve incidents related to these tools, ensuring high availability and performance
• Automation of Daily Tasks :
• Automate daily tasks using Ansible , ensuring a streamlined, efficient process
• Platform Migration Support :
• Assist development and production teams with migrating to the new Splunk Enterprise and Splunk ITSI (IT Service Intelligence) platforms
• Help build and maintain dashboards , metrics , and alerts to meet the needs of the teams
• Continuous Improvement :
• Propose and implement improvements in both the tools and processes related to monitoring, including performance enhancements and new features
• Focus on KPIs and other performance indicators to ensure operational excellence
• Collaboration & Knowledge Sharing :
• Work closely with other teams (Dev, Ops, Security, etc. ) to ensure integration and smooth operations across various monitoring solutions
• Share knowledge and best practices, helping to build a culture of continuous learning and improvement

Required Skills & Qualifications

• Strong experience with Splunk (Enterprise and ITSI)
• Proficiency in Opentelemetry , Cribl , Solarwinds , and Dynatrace
• Experience with Ansible for automation
• Knowledge of SQL and Scripting for monitoring tasks and issue resolution
• Solid understanding of IT Service Monitoring and event correlation
• Familiarity with Cloud environments (AWS, Azure, GCP) is a plus
• Experience in monitoring dashboards and metric creation
• Ability to work independently and as part of a cross-functional team
• Strong troubleshooting skills and the ability to handle complex support requests
• Excellent communication skills (written and verbal) for collaboration across teams