Staff Machine Learning Scientist
* And many more!* MSc degree (Ph
D preferred) in computer science, electrical engineering, math, or related areas. * Substantial track record of impactful research and deployment of ML/AI solutions at scale—preferably in NLP, LLMs or information retrieval. * Proven technical and research leadership across projects/teams; ability to define research vision and influence organizational direction. * Deep expertise in experimental design, statistical analysis, and ML science best practices. * Strong coding skills in Python; experience with ML frameworks (preferably Py
Torch). * Experience with
- scale experimentation (e. g. , A/B testing), data analysis, and performance tracking. * Outstanding mentorship and communication skills—able to both advance scientific discourse and influence engineering/product execution. * Be pragmatic and results oriented. * Recognized contributions to the scientific community (publications, open source, talks) a strong plus. * Team of passionate people who love what they do!* Exciting opportunity to work with LLMs and RAG (retrieval augmented generation), rapidly evolving fields in AI* Ownership of the product features at scale, making a significant impact for millions of customers* Opportunity to learn and grow!* Possibility to specialise in areas such as security, performance, and reliability
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please.
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- Informações detalhadas sobre a oferta de emprego
Empresa: Zendesk, Inc. Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 25. 9. 2025
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