Store Manager (m/f/x) Porto

Your Responsibilities

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customer satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Collaboration with HR, Finance, Visual and Retail Merchandising and other relevant departments to ensure company goals are achieved
• Payroll management and control
• Representing the company

Your Profile

• Proven successful experience in store management
• Fluent in Portuguese and English
• Powerful leading skills and business orientation
• People and customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• BS degree in Business Administration or relevant field preferable
• Enthusiastic about fashion