Store Manager Moda Nupcial Porto

Store Manager Moda Nupcial
Porto
Porto, Porto District, Portugal

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In Pronovias Group we have been over 50 years dressing dreams with our five brands: Pronovias, San Patrick, White One, Nicole, and Ladybird.

We are currently hiring a Store Manager for our store in Porto, who will coordinate and lead the store team and related activities in accordance with the guidelines of the Area Manager, ensuring compliance with assigned sales targets, customer satisfaction, and the image of Pronovias.

Role and Responsibilities:

P&L and Reporting:

• Based on the P&L defined by Corporate, define the monthly and annual strategy of the store (sales, personnel, and stock) to guarantee the sales objectives and profitability of the business unit.
• Report to the Area Manager on the evolution of the store to provide updated information to facilitate decision making.

Operations:

• Supervise the planning of the daily scheduling of appointments, fittings, and tasks to be performed, ensuring the organization of activities in terms of human and material resources, ensuring customer satisfaction and operational success of the store.
• Manage store stock and follow up on the results of inventories made, in order to minimize reduction and to expand or adjust orders according to demands.
• Organize and supervise
  - sales processes (test, delivery, ironing, and composure) of the different dresses, ensuring success in programmed fittings and customer satisfaction.

Customer and Image:

• Collaborate with clients' needs, offering a professional treatment in the choice of the product and acting as an ambassador of the brand PRONOVIAS.
• Ensure a global store image following the company's internal policy.

Team Organization:

• Organize and supervise the store team through the establishment and monitoring of individual and group objectives, to guarantee a service oriented to excellence and adapted to the sales cycle of Pronovias.
• Manage and optimize the schedules of the team, adapting them to business needs.
• Inform and share with the team regularly about everything that affects the operation of the point of sale (products, prices, computer system, etc. ) to ensure the correct development of the activity.

Leadership:

• Attract and select the best talent for Pronovias.
• Accompany and motivate the team during their experience in Pronovias, ensuring that they demonstrate the highest professional excellence.
• Coordinate and apply the different projects and development plans for the team, recognizing and enhancing their growth in the company.
• Promote an adequate working environment and manage problems and conflicts that may arise in a professional and impartial manner.

Requirements:

We are looking for someone with consolidated experience in Store Management in Premium or Luxury Fashion sectors, and knowledge of the bridal or occasionwear industry is a plus.

It is essential that you are a positive person, passionate about delivering an excellent customer experience,
- oriented, a strong team player, and a great problem solver.

You will also demonstrate excellent communication skills, and knowledge of different languages will be valued positively.