Strategic IT Business Services Consultant - CDM with C2C focus Porto Salvo

Strategic IT Business Services Consultant - CDM with C2C focus

We help the world run better

At SAP, we enable you to bring out your best. Our company culture focuses on collaboration and a shared passion to help the world run better. We offer a highly collaborative team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Three of SAP’s large customers have started their “RISE with SAP” transformations and tasked SAP with moving their businesses to the cloud. As part of this transformation, hundreds of productive landscapes will be moved to Azure and AWS. You will be part of a diverse, collaborative, cross‑cultural, and high‑performing team dedicated to driving the ECS private Cloud adoption of these three high‑profile customers.

The Role

As a Strategic IT Business Services Consultant – CDM with C2C* focus (f/m/d) for these strategic RISE customers, you are closely collaborating as part of a Client Delivery Managers (CDM) team and will be responsible for building a solid customer relationship and driving end‑to‑end customer engagement with a particular focus on commercial scope and financial planning.

Your key responsibilities will be:

• Commercial Management: Oversee commercial aspects of C2C models, including creating and reviewing balance sheets and funds, and aligning them with CDMs and customers.
• Reporting and Forecasting: Provide reports and input for forecasting and planning, validating data in systems like CDL and DED.
• Data Management: Validate planned data against actual data, manage changes, and support the planning of builds, decommissioning, and overall infrastructure changes.
• Customer Relationships: Establish and maintain strong relationships with customers and global SAP teams to manage delivery effectively.
• Process Understanding: Understand end‑to‑end processes and diagnose misalignments to find potential solutions.

Qualifications and Skills

• Education: Bachelor’s degree or equivalent work experience in Business Informatics, Business Administration, Computer Science, Engineering, or Controlling.
• Professional Experience: 5+ years of professional experience, ideally with some exposure to SAP Enterprise Cloud Services.
• Collaboration & Teamwork: Ability to work closely with customers and within the customer delivery team.
• Adaptability: Capacity to manage changes and drive planning for infrastructure changes internally and with customers.
• Technical Skills:
  • MS Excel – Very good skills with a focus on accuracy and detail.
  • SAP Tools – Familiarity with SAP Enterprise Cloud Services internal tooling such as DED, PQA, SPC, CLD is advantageous.
  • Commit‑to‑Consume Process – Experience with the C2C process is a plus.
  • Communication Skills – Excellent verbal and written communication skills in English; German language skills are a bonus.
  • Problem‑Solving – Ability to understand and analyse processes, patterns, and connections to identify and resolve issues.
• Remote Work: Ability to work effectively as a virtual member of a dynamic, dispersed team.
• Client Relationships: Ability to establish and maintain solid working relationships with clients.

Commit to consume (C2C) refers to commercial models which combine Fund and Overage. The customer commits to a fixed spent amount (Fund) for an agreed contract duration, but is free to flexibly use the included list of materials (e. g. which material, which quantity). If the committed Fund amount is fully consumed the customer can continue his usage without the need to close a new contract. They will however be charged extra for the overusage (overage fees)

Bring out your best

We win with inclusion

SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.