Student Operations Support | 42 Lisboa Lisboa

Join to apply for the Student Operations Support | 42 Lisboa role at Shaken not Stirred.

4 days ago – Be among the first 25 applicants.

About Us

42 is one of the best coding schools in the world, with more than 54 campuses in over 31 countries. It is an inclusive school, open to anyone regardless of academic background or professional experience. Anyone aged 17 or over is welcome to apply. The only requirement is to either have completed mandatory schooling in Portugal or be at least 18 years old. The school uses a disruptive learning approach based on a peer‑to‑peer, project‑based learning method. There are no teachers or schedules, no tuition, and the entire program is free – sponsored by several individual and corporate benefactors. The program takes place physically on campus, which is open 24 hours, 365 days a year, for students to come in and work whenever they want.

42 Lisboa was launched in July 2020 by Shaken Not Stirred and has received almost 60, 000 applications since then. Over 1, 000 students have passed through. A second 42 campus opened in Porto in July 2022 with over 600 students started. Learn more about 42 Lisboa here and 42 Porto here.

About the Role

The Student Operations Support role is central to creating a smooth, supportive, and engaging experience for students at 42 Portugal. Serving as a main point of guidance, this person will interact directly with students throughout their time at the school and play a hands‑on role in the campus environment, while also optimizing operational processes across both the Lisboa and Porto campuses.

• Provide consistent guidance and serve as a key contact for student questions and inquiries throughout their journey at 42.
• Conduct individual introductory sessions and establish learning agreements with newly admitted students.
• Maintain regular check‑ins with students to track their progress and provide support as needed, in close coordination with the Student Affairs Manager.
• Oversee and coordinate the Piscine selection bootcamps, including managing events, activities, and dynamics that foster community and engagement.
• Maintain organized, compliant records of student information, including personal and academic data, insurance, and enrollment documentation.
• Support the operations team by managing student meetings and follow‑ups, streamlining processes, and coordinating resources.
• Organize and assist with curriculum and community events, including standard programs, community gatherings, hackathons, workshops, and student‑led initiatives.
• Conduct surveys and manage data collection processes to assess trends in admissions, student progress, performance, and engagement. Use these insights to recommend operational improvements.

What You Bring

• Strong commitment to managing resources and processes efficiently to ensure educational and day‑to‑day activities are delivered effectively.
• Educational background in Organizational Psychology, Operations Management, Education or a related field (preferred).
• Strong analytical skills with the ability to translate data into actionable insights.
• Effective communicator, able to collaborate across functions and work well within a team.
• Collaborative spirit and adaptability in a dynamic work environment, with frequent interaction with students and team members.
• Alignment with 42 values and mission.
• Community and event management experience is a plus.
• Digital literacy, experience with digital management tools.
• Data skills: knowledge in data analysis tools and software, expertise in Excel; familiarity with Power BI is a plus.
• Proficient in both written and spoken English and Portuguese.

What We Offer

• A full‑time position carried out in‑loco in a cool & dynamic school campus at 42 Lisboa.
• A collaborative team where we all feel the need to contribute.
• A compensation & benefits package aligned with the candidate’s experience.
• 6 additional days off on top of the mandatory leave.
• Health insurance co‑funded by the organization.
• Learning and development opportunities.

Reporting To

42 Portugal COO

Referrals increase your chances of interviewing at Shaken not Stirred.