Subject Matter Expert for Salesforce CRM/CPQ (m/f/d) Lisboa

Subject Matter Expert for Salesforce CRM/CPQ (m/f/d)
Lisboa
Lisboa, Lisboa, Portugal

Create a better #Tomorrow
With
Us

At Siemens, we build technology solutions to shape the world we live in. We transform industries and societies by combining the real and digital worlds. With over 300. 000 of the world’s most
- thinking minds and the power of a presence in more than 190 countries, we make a truly global impact.

At the Portugal Tech Hub, we take on challenges to make life easier, safer, and more sustainable for us and generations to come. We bring value to the business digitalization transition, from Portugal to the world, in areas such as Artificial Intelligence, Analytics & Business Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service Management, IT Strategy, User Experience, and many more.

With a decade of history and around 1. 600 experts, the Portugal Tech Hub is the home of the new technologists – Dream Builders, Impact Creators & Future Makers.

Are you one of them? Come join us!

Here is your opportunity to enable sales transformation and move the world from behind the scenes with your IT expertise and passion for
- changing information technology.

Rethink IT and steer projects in completely new directions. Be bold when others would have given up. In short, play a key role in driving digitalization forward! We’ll provide the resources you need to do this. We also offer a variety of opportunities to get involved and to be part of a global network of IT experts and professionals.

Welcome to our world!

Your mission will be…

• Part of an international team, with strong sales domain expertise bringing together processes, data and technology to accelerate Siemens sales transformation.
• As trusted partner you decisively strengthen the collaboration with the Sales across different businesses of Siemens regarding current challenges and future strategic developments.
• Collaborating regularly with Siemens businesses, internal IT partners and Service Delivery Partner to influence, deliver and drive continuous improvement.
• Support in shaping and executing strategic Salesforce projects (e. g. CPQ, RLM) in a Hub and Spoke model.
• Own different themes (e. g. CPQ, Sales Engagement, Contracts…) in Sie
  Sales (Siemens Salesforce CRM implementation).
• Evaluating User Stories (regional/HQ) and handing over to Service Delivery Key contact for all stakeholders, like Business Partner, Service Delivery, internal IT partners and regional Champions.
• Manage User Stories for required changes/enhancements or any other global requirements or changes for Sie
  Sales, ensuring that acceptance criteria are stated clearly and correctly in User Story, writing of test scripts and organizing test sessions with all relevant stakeholders, testing of all User Stories and support Training and System Documentation in alignment with Business Partner.
• Ensuring that best practices and guidelines are applied for each new User Story.
• Provide first level support in your topics.
• Governance for CPQ related topics to ensure Sie
  Sales processes are followed.

We are looking for someone with…

• A successfully completed university degree in Information Technology or similar.
• Extensive experience delivering IT services and/or projects, as well as in working with and managing suppliers in complex IT projects for
  - scale global enterprise environments.
• Experience in managing IT Services in partnership with System Integrators.
• Proven ability to understand and translate business requirements into technical IT specifications with the needed curiosity to question things.
• Experience in CRM projects, especially with focus on CPQ services and sales processes, and knowledge of Salesforce is essential.
• Comprehensive understanding of CPQ concepts, including product configuration, pricing, quoting, order management, and contract management.
• Understanding of the CPQ objects data model.
• Familiarity with integration tools and APIs.
• Salesforce Certified CPQ Specialist certification is preferred.
• You have proven ability to identify critical requirement information across sales processes and peripheral source processes and systems. You can evaluate potential implications associated with them and contribute to solutions.
• You have strong interpersonal and communication skills with the ability to build good working relationships with internal and external counterparts.
• You have strong team player skills and ability to work collaboratively and
  - functionally with diverse individuals at all levels of an organization.
• Proactive team worker, with excellent communication, influencing and negotiation skills.
• Solid commercial, numerical and analytical skills.
• Business fluent in English. German is a bonus.

What you can expect from us…

A hybrid and flexible working model to promote a better
- life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work. A health insurance, access to our
- site medical center, plus the chance to join sports groups.

In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies.

What makes us proud as an employer:

• Merco – Companies and Leaders with the Best Reputation in Portugal (#1 Technology/Manufacturing).
• Forbes – World’s Best Employers (#1 Engineering & Manufacturing).
• Linked
  In – Linked
  In Top Companies (#2).
• On
  Strategy – REPSCORE 2024: Brands’ Reputation in Portugal (#1 Engineering & Electronic Services).
• Fortune – World’s Most Admired Companies (#1 Industrial Machinery).
• Teamlyzer – Company with the Best Interviews (#1 Technology).

Please attach your CV in English.

#Siemens #Portugal
Tech
Hub

Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool!