SuccessFactors Recruitment Implementation Specialist Porto

Success
Factors Recruitment Implementation Specialist

Join to apply for the Success
Factors Recruitment Implementation Specialist role at ISS Tech Team

Overview

As a global leader in facilities services, we connect people and places to make the world work better. You’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Porto, Portugal

Work Regime: Hybrid

What Will You Do

• Serve as a global SME for recruitment processes and systems, supporting both Success
  Factors Recruiting and the new recruitment platform (to be selected).
• Provide support for
  - related issues, collaborating with the broader AMS team and local HR teams to resolve complex cases.
• Ensure consistent and compliant use of recruitment systems across countries, aligned with global standards.
• Participate in the global implementation team for the new recruitment platform.
• Support configuration, testing, and rollout activities in collaboration with vendors and internal stakeholders.
• Contribute to change management, training, and communication efforts to ensure successful adoption.
• Ensure all system changes are properly documented and aligned with global governance principles.
• Maintain process documentation, user guides, and knowledge base articles for recruitment systems.
• Support knowledge transfer and onboarding of new users and support staff.
• Act as a liaison between global HR, local HR teams, IT, and vendors.
• Identify opportunities to improve recruitment processes and system usability.
• Stay up to date with system releases and assess their impact on recruitment operations.

Qualifications & Skills

• Solid experience in HR or recruitment operations, ideally in a global or regional role.
• Strong understanding of
  -
  - end recruitment processes and best practices.
• Experience with SAP Success
  Factors Recruiting, Smart
  Recruiters, Paradox, or similar recruitment platforms is a strong advantage.
• Experience supporting or participating in HR system implementations.
• Strong communication skills and ability to work across cultures and functions.
• Fluent in English (written and spoken).

What We Offer

• 22 days of annual leave per year + 3 company leave days.
• Flexible working hours & hybrid work model.
• Permanent contract.
• Health Insurance (employee).
• Modern,
  - equipped office in the heart of the city of Porto.
• Free parking.
• ISS Tech Communities (Sports, Gaming & Band).
• Free access to company Gym.
• Snacks and drinks at the office.

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services—we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture—empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

• ISS is a Place to Be You.
• Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS.
• ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are.

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