Support Advocate Porto

Support Advocate
Porto
Porto, Porto District, Portugal

Customer Support Specialist

We're looking for a skilled customer support specialist to join our team. As a specialist, you will play a key role in ensuring that our clients receive the best possible service and support.

• You will be responsible for handling customer inquiries and issues in a professional and timely manner.
• You will use your
  - solving skills to resolve customer complaints and concerns.
• You will work closely with our team to ensure that our customers receive the best possible support.

About this Role

This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and support. You will have the chance to work with a dynamic team and contribute to the success of our organization.

The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You will also have a strong understanding of customer service principles and practices.

• Key Responsibilities:
  
  
• Provide customer support through various channels (phone, email, chat)
• Resolve customer complaints and concerns in a professional and timely manner
• Work closely with the team to ensure seamless customer support

Requirements

To be successful in this role, you will need to have:

• Excellent Communication Skills:
  
  
• Able to communicate effectively with customers and colleagues
• Problem-Solving Skills:
  
  
• Able to analyze problems and develop effective solutions
• Teamwork:
  
  
• Able to work collaboratively as part of a team

What We Offer

We offer a range of benefits to our employees, including:

• Competitive Salary:
  
  
• A
  - competitive salary package
• Opportunities for Growth:
  
  
• A range of opportunities for career development and growth
• Collaborative Work Environment:
  
  
• A dynamic and supportive work environment

If you are a motivated and
- focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.