Support Specialist - 2nd level HRIT (f/m/div.)

Support Specialist - 2nd level HRIT (f/m/div. )

• Full-time
• Legal Entity: Bosch Service Solutions S. A.

The Bosch group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people’s lives and to work towards a more sustainable future.

Bosch Service Solutions in Lisbon hosts Bosch’s first international shared HR service. With over 160 specialized employees, HR Service Europe operates in the areas of IT tool development dedicated to HR, information management, training, recruitment and selection, and international assignments for more than 40 countries worldwide.

At Bosch, we shape the future by inventing
- quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is
- solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential.

Your contribution to something big:

As an HR IT Support Specialist in our 2nd level support team, you will be the backbone of our Success
Factors Employee Central operations. Your mission: keep systems running seamlessly, resolve complex issues, and ensure data flows across global HR platforms. You will:

• Perform 2nd level support activities in Success
  Factors, collaborating closely with IT and local HR system teams;
• Analyze and resolve incidents efficiently, ensuring a
  - focused approach;
• Maintain an overview of system connections and data flows;
• Support testing for system changes, enhancements, and releases to guarantee functionality and quality.

What distinguishes you:

• Education: Bachelor's Degree in HR or IT related field or comparable qualification.
• Experience: 1–2 years in IT support or similar roles; hands‑on experience with Success
  Factors, ideally Employee Central.
• Knowledge: Solid understanding of Success
  Factors and HR system landscapes.
• Languages: Fluency in written and spoken English at a C1 level (mandatory), German is a plus.
• Personality: Analytical, structured, and
  - oriented. Interculturally competent, quick learner, adaptable, and
  - driven.

Please note that your application for this position may be subject to a Pre‑Employment Screening (PES). The PES process must be carried out for particularly sensitive positions to reduce security risks. For more information about the procedure, please refer to this link.

The PES process is subject to our privacy policies.

• ? Exchange with colleagues around the world
• ? ⚕ Health insurance and medical office on site
• ? Opportunities for career progression and continuous professional development
• ? Access to great discounts in partnerships and Bosch products
• ? Sports and health related activities
• ? Great access to public transports

Success stories don´t just happen. They are made. . .

Make it happen! We are looking forward to your application!