Swedish Customer Advisor for Air Conditioning World Leader Company - Lisbon, Portugal Lisboa

Swedish Customer Advisor for Air Conditioning World Leader Company - Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

Swedish Customer Advisor for Air Conditioning World Leader Company - Lisbon, Portugal

Join us to apply for the Swedish Customer Advisor for Air Conditioning World Leader Company - Lisbon, Portugal role at Foundever.

Our client provides premium quality, innovative indoor climate management solutions for residential, commercial, and industrial needs.

As a customer service specialist, your daily responsibilities will include:

• Providing exceptional customer service;
• Assisting customers with inquiries related to our products and services;
• Answering calls and emails, resolving issues promptly and professionally;
• Solving emerging customer issues with precision and efficiency;
• Finding solutions and enhancing technical knowledge;
• Meeting and exceeding service quality, compliance, and productivity targets;
• Creating a valuable and proud customer experience;
• Following management directions and providing feedback.

To succeed, you will need:

• Native or proficient Swedish (C2);
• Advanced English (C1 or higher), both verbal and written;
• Strong communication skills, including excellent phone, listening, and writing skills;
• Analytical and
  - solving skills with attention to detail;
• A desire to learn, curiosity, and
  - solving mindset;
• EU citizenship or valid work permit for Portugal;
• Willingness to relocate or be a local candidate in Lisbon.

Benefits include:

• Relocation package;
• Competitive wages;
• Paid professional training;
• Employee discounts;
• Private healthcare & dental insurance (after six months);
• Growth opportunities;
• Engaging company initiatives and wellness programs;
• Job stability;
• Skill and experience development;
• Excellent work culture.

Join us at Foundever to enhance your career and quality of life. Apply today!