Swedish Customer Advisor for NIKON - Lisbon, Portugal

Swedish Customer Advisor – Nikon, Lisbon, Portugal

Become part of a world‑leading photography brand and support customers in a dynamic multicultural environment.

Responsibilities

• Answer customer inquiries via phone and email, providing clear solutions and troubleshooting issues.
• Build meaningful relationships and deliver a courteous, friendly, professional customer experience.
• Exceed service quality goals, comply with regulations, and meet productivity targets.
• Follow management direction and provide feedback to improve processes.

Qualifications

• Native or highly proficient Swedish (C2).
• Advanced English (C1) – excellent verbal and written communication.
• Strong phone conversation, listening, and writing skills.
• Analytical, problem‑solving ability, and attention to detail.
• Curious, self‑driven, eager to learn and advance.
• High‑speed internet and appropriate conditions for remote work.
• EU citizenship or valid Portuguese work permit.
• Local candidate or willing to relocate to Lisbon.

Benefits

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months)
• Growth opportunities through development programs
• Well‑being program and engaging company initiatives
• Job stability and life‑long skill experience

Apply today and join Nikon’s global customer support team.