Swedish Customer Advisor for On-Demand Transportation Service - Porto, Portugal Porto

Swedish Customer Advisor for On-Demand Transportation Service - Porto, Portugal
Porto
Porto, Porto District, Portugal

Swedish Customer Advisor for On-Demand Transportation Service - Porto, Portugal

Join to apply for the Swedish Customer Advisor for On-Demand Transportation Service - Porto, Portugal role at Foundever.

This is an exciting opportunity to work in Porto as a Swedish native or fluent speaker with strong English communication skills. As a customer advisor, your responsibilities will include:

• Providing first contact resolutions to customer queries
• Offering support through written and phone communication
• Building meaningful relationships by answering customer questions courteously and professionally
• Meeting and exceeding customer service quality goals, compliance regulations, and productivity targets
• Creating an outstanding customer experience
• Following management directions and providing feedback

To succeed, you should have:

• Native or proficient level of Swedish (C2)
• Intermediate English skills (B1)
• Excellent communication skills, attentive listening, and strong writing abilities
• Analytical and
  - solving skills with attention to detail
• A desire to learn and grow
• EU citizenship or valid work permit for Portugal
• Willingness to relocate to Porto and work
  - site

Benefits include a central location, competitive wages, paid training, healthcare, growth opportunities, and a positive work culture.

Apply today to join our team and grow your career with Foundever!