Swedish Customer Service in Porto Porto

Swedish Customer Service in Porto
Porto
Porto, Porto District, Portugal

Overview

Join to apply for the Swedish Customer Service in Porto role at BOROLEO.

Ready to start a new adventure in sunny Porto? Join us in one of Europe’s most charming and vibrant cities! With its colorful streets, stunning river views, and rich culture, Porto offers the perfect mix of work and lifestyle. Whether you're into exploring historic spots, enjoying delicious food, or working by the ocean breeze — Porto has it all.

Turn dream holidays into reality! Help customers book unforgettable cruises and provide
- notch support before and after their trips.

Responsibilities

• Answer incoming calls from customers and travel agents
• Sell cruise packages and suggest
  - ons (cross-sell & upsell)
• Support with bookings and
  - booking questions
• Give info about destinations, ships, documents, prices, and more
• Assist travel agents with managing bookings

Qualifications

• Proficiency in Swedish and a good level of English both written and spoken
• Experience in sales – a must!
• Background in tourism or travel agencies – big plus
• Customer service or call center experience – preferred
• Good digital skills and attention to detail
• Problem-solving mindset and ability to multitask
• Strong communication skills, written and spoken

What We Offer

• New and modern office.
• Full training to help you succeed.
• Relocation support (if applicable).
• We promote
  - company mobility to work at any of our sites around the world.
• Private health insurance, free after six months
• Competitive wages (14 monthly payments per year)
• Be part of a project with real impact

Location

Porto, Portugal

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Legal Services

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