Swedish Customer Support for Juniors REMOTE Porto

Swedish Customer Support for Juniors REMOTE
Porto
Porto, Porto District, Portugal

Swedish Customer Support for Juniors REMOTE

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This position is open to candidates based in Porto, Portugal, and offers remote work with provided equipment.

About the Role:

We are looking for a Customer Service Representative fluent in Swedish. Your main responsibilities will include providing support via email, chat, and phone, assisting customers with product, service, and general inquiries, and resolving issues efficiently.

Key Responsibilities:

• Support customers through various channels, providing accurate information and solutions.
• Escalate complex issues when necessary.
• Record interactions in the CRM system.
• Maintain professionalism and ensure excellent customer experience.

Requirements:

• Fluency in Swedish (native or
  - native).
• English proficiency (minimum B2).
• Strong communication skills.
• Problem-solving mindset.
• Ability to work autonomously and adapt to schedules.
• Residing in Porto or nearby areas.

What We Offer:

• Competitive salary with allowances.
• Remote work with necessary equipment.
• Training and ongoing support.
• Supportive team environment.
• Career growth opportunities.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Technology, Information and Media