System Reliability Engineer

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What You’ll Do

By connecting people, places, and things, Vodafone Io
T enables organisations to thrive in the digital world. Leveraging our expertise in connectivity, our advanced Io
T platform, and our extensive global reach, we deliver the results necessary for our customers’ progress and success.

Responsibilities

• Develop and govern resilience strategies that span system architecture, deployment, monitoring, and incident response.
• Define and track stability KPI’s such as MTTD, MTTR, and error budgets, partnering with performance and operation teams to meet or exceed targets.
• Design and implement fault‑injection testing, chaos engineering practices, and scenario‑based simulations to validate platform robustness.
• Collaborate with product, infrastructure, architecture and development teams to redesign services with built‑in redundancy, fail‑over, and graceful degradation.
• Drive automation and observability improvements to reduce noise, increase fault detection speed, and support predictive failure mitigation.
• Contribute to the design and maintenance of our Business Continuity and Disaster Recovery Plan, ensuring Io
  T systems remain resilient.
• Own the resilience roadmap, continuously assessing emerging threats, technologies, and architectural shifts to guide the evolution of stability practices.
• Evangelize a culture of resilience through internal communication, workshops, and post‑incident learning programs.
• Deliver new capabilities and services efficiently while continually enhancing the resilience, scalability, and cost‑effectiveness of our Io
  T platform.
• Focus on delivery: consistently meet or exceed delivery expectations, ensuring the right customer experience and tangible business outcomes.
• Manage stakeholder relationships: foster trusted, transparent, and outcome‑driven relationships with business and technical stakeholders.
• Support capacity planning and ensure platforms can cope with new product deliveries.
• Communicate effectively during incidents and planned changes and report progress to stakeholders.

Qualifications

• Degree in Software Engineering, Computer Science or related discipline.
• Strong understanding of Dev
  Sec
  Ops, information security and system monitoring tools.
• Experience with high‑availability system design, chaos engineering principles and proactive failure mitigation.
• Proficiency in scripting languages such as Python, Bash, Power
  Shell, Perl or Go.
• Hands‑on experience with infrastructure provisioning and configuration management tools (Terraform, Ansible).
• Deep knowledge of SRE principles, including SLOs, SLIs, error budgets, observability, automation and toil reduction.
• Experience defining meaningful SLIs building dashboards that drive actionable insight.
• Strong command of telemetry, logging and alerting stacks (Prometheus, Grafana, ELK, Datadog, Splunk).
• Ability to balance operational stability with delivery velocity.
• Excellent communication skills for technical, business and senior management audiences.
• Strong planning, time‑management and ownership mindset.
• Willingness to learn, autonomy and ownership.
• Experience with ISO 22301 and disaster recovery planning is a plus.

Not a perfect fit?

If you don’t meet every desired criterion exactly, we encourage you to still apply. You may be the right candidate for this role or another opportunity.

What’s In It For You

• Hybrid work model with flexible in‑office days managed by team leaders.
• Vodafone mobile phone, free communication plan, data card and various discounts on services and products.
• Recognition programs for innovative, creative, high‑potential employees and exemplary behaviours.
• Well‑being program including nutrition and psychological consultations, webinars, workshops and discounts.
• Learning: access to Communities of Practice and a customizable digital training platform (Harvard Business Publishing, Skillsoft).
• Local and international mobility: opportunities for internal recruitment and rotations.

Who We Are

We are a leading international telco, serving millions of customers. Vodafone connects people, solves complex challenges and creates a sustainable and more inclusive world. We are committed to diversity, equity, and inclusion, and to creating a workplace where everyone feels safe, valued and included.

Accessibility

If you require reasonable adjustments during your recruitment journey, please refer to recruitment accessibility guidance.