Talent Acquisition Partner (12 months, fixed-term contract) Lisboa

Talent Acquisition Partner (12 months, fixed-term contract)
Lisboa
Lisboa, Lisboa, Portugal

Job Description

Zendesk is looking for a versatile Talent Acquisition Partner to lead and support our hiring efforts across multiple functions — including Go-to-Market (GTM), General & Administrative (G&A), Product and Engineering, and Marketing — primarily in Portugal , but with reach across the EMEA region.

As a trusted advisor to business leaders and hiring teams, you’ll take full ownership of the recruitment lifecycle — from developing sourcing strategies to delivering an exceptional candidate experience. You’ll work across diverse business units and markets, helping us scale teams with top talent while contributing to a strong, inclusive hiring culture.

This role is ideal for someone who thrives in a
- paced,
- growth environment, enjoys wearing multiple hats, and is passionate about building strong partnerships across the business.

What You’ll Do

• Manage end-to-end recruitment across multiple business functions and countries, ensuring a
  - quality, inclusive candidate experience.
• Act as a strategic talent partner to hiring managers – advising on hiring needs, market trends, and best practices.
• Design and execute tailored sourcing strategies to attract top candidates across both technical and
  - technical roles.
• Use data and market intelligence to guide hiring decisions , influence stakeholders, and continuously improve recruitment performance.
• Champion diversity, equity, and inclusion in all aspects of the recruitment process.
• Build strong talent pipelines through direct sourcing, talent mapping, networking, and leveraging tools like Linked
  In, Workday, and social platforms.
• Support employer branding efforts, including recruitment marketing initiatives and participation in local and regional hiring events.
• Partner
  - functionally with regional TA peers to ensure alignment and support on global and regional hiring initiatives.

What You Bring

• 3+ years of
  - cycle recruiting experience, ideally in a generalist or
  - functional TA role in a
  - moving, international environment.
• Experience recruiting across a variety of roles (e. g. , Sales, Customer Experience, Marketing, Engineering, and G&A).
• Strong sourcing skills with a creative approach to finding and engaging talent.
• A collaborative, consultative mindset and the ability to influence senior stakeholders.
• Proficiency with recruitment tools and systems ( Workday experience a plus).
• A
  - driven approach to
  - making, always looking to optimize performance.
• Passion for building inclusive teams and embedding DEI in hiring processes.
• Strong communication and prioritization skills , with the ability to juggle multiple roles and regions simultaneously.

What we offer

• A team of passionate people who love what they do and support each other.
• Freedom to innovate – bring your ideas, experiment, and make a real impact.
• Career growth opportunities – we invest in your development and success.
• A global, collaborative work environment where you can connect with amazing people worldwide.

And of course, amazing benefits to support your
- being and
- life balance:

• Flexible working hours and flexible, hybrid environment (we encourage you to work one day per week from the office)
• Professional development funds to help you grow in your career.
• Premium medical insurance (including dental & physiotherapy) plus private life insurance.
• Well-being package (incl. Employee Assistance Program and Mental Health Support).
• A competitive benefits package designed to support your lifestyle.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific
- office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any
- employment testing, or otherwise participate in the employee selection process, please send an
- mail to peopleandplaces@zendesk.com with your specific accommodation request.