Team Leader Operations | German C2 + English B2 | Lisbon (On-Site) Lisboa

Team Leader Operations | German C2 + English B2

Location: Lisbon, Portugal (On-site)

Start Date: This month

Working Hours: 24/7

Overview

We are looking for an experienced Team Leader in a Call Center / BPO environment to lead and motivate a dynamic operations team. You will be responsible for ensuring operational excellence, supporting agents, and driving performance.

Responsibilities

• Lead and motivate a dynamic operations team in a Call Center / BPO environment.
• Ensure operational excellence, support agents, and drive performance.

Qualifications

• Fluent German (C2) + English (B2)
• Proven experience as a Team Leader in Call Center / BPO
• Strong leadership, communication, and
  - solving skills

Contract & Benefits

• Permanent contract with 180 days trial
• Health insurance from day 1
• Relocation package for candidates coming from abroad
  • Airfare reimbursement up to 400 at the end of month 6
  • Shared apartment for up to 12 months (280/month with all utilities, deducted from payroll)

Salary & Bonuses

• Base Salary: 1, 485/month
• Performance Bonus: up to 2, 400/year (paid as 150/month + 150 per quarter)
• Meal Allowance: 7. 23 per working day (~159/month for 22 days)
• Transport Allowance: 20/month

Approximate Total Monthly Compensation: ~1, 824-1, 880 (including base, bonuses, meal & transport allowance)

Ready to Apply?

Send your CV to: vishaya. doerga@cbtalents. org

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In: Vishaya R. Doerga