Team Leader

Sintra, Lisboa SAFTI Portugal

O QUE VAI ENCONTRAR NA SAFTI

We are HCLTech, one of the
- growing large tech companies in the world and home to 220, 000 people across 60 countries. We supercharge progress through
- leading capabilities centered around Digital, Engineering, Cloud, and AI. Our diverse, creative, and passionate people are the driving force behind our work, consistently raising the bar for excellence. We strive to help our employees find their spark and become the best version of themselves.

Team Leader French and Spanish Speaker

Responsibilities

• Daily Management of shift
• Job allocation to associates
• Improving skill level through Self-development or nominating training programs Skill Reverification Tests
• Meeting Quality Scores and bringing Innovation and Process Improvement
• To consistently meet or exceed all agreed Productivity parameters and SLAs as defined for the process
• Set clear objectives, define roles and responsibilities and ensure each team member aligns with the team’s vision.
• Communicate expectations, goals and feedback to the group regularly and resolve any concerns or issues actively.
• Recognize and reward good performance, provide feedback and encourage professional development.
• Ensure team compliance with company policies and procedures.
• Support and guide team members to ensure they meet their individual targets and KPIs.
• Generate reports on team performance and provide regular updates to senior management.
• Prepare PPTs, Excel and other reports for client reviews and meetings

Qualifications & Experience

• Graduate in any stream

Required Work Experience

• Excellent Spanish and English Communication Skills – both written & verbal
• Minimum of (3) three years of experience in a leadership or management role.
• Experience handling complaints.
• Experience working and managing communications, with multiple cross‑functional teams/stakeholders.
• Having worked on SAP or similar CRM application

Skill set Required

• Ability to work under pressure and manage multiple tasks simultaneously.
• Proficient in Microsoft Office (Excel & Power
  Point).
• Knowledge of the industry’s best practices and trends for team management.
• Situational/contextual awareness with the ability to understand the impacts of one’s work.
• Excellent critical and analytical thinking abilities
• High attention to detail, and high level of professionalism
• Excellent analytical skills and strong decision‑making skills committed to resolution and compliance
• Strong organizational, time and workflow management skills
• Strong leadership and organizational skills.

Required Language Thresholds

Why Us

• Permanent contract
• Private health and life insurance from day one in the company
• Working hours: Monday to Friday
• Hybrid Work Module
• Meal allowance on card/voucher

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.

Team Leader French Speaker

We are HCLTech, one of the
- growing large tech companies in the world and home to 220, 000 people across 60 countries. We supercharge progress through industry‑leading capabilities centered around Digital, Engineering, Cloud, and AI. Our diverse, creative, and passionate people are the driving force behind our work, consistently raising the bar for excellence. We strive to help our employees find their spark and become the best version of themselves.

Team Leader French and Spanish Speaker

Responsibilities

• Daily Management of shift
• Job allocation to associates
• Improving skill level through Self‑development or nominating training programs Skill Reverification Tests
• Meeting Quality Scores and bringing Innovation and Process Improvement
• To consistently meet or exceed all agreed Productivity parameters and SLAs as defined for the process
• Set clear objectives, define roles and responsibilities and ensure each team member aligns with the team’s vision.
• Communicate expectations, goals and feedback to the group regularly and resolve any concerns or issues actively.
• Recognize and reward good performance, provide feedback and encourage professional development.
• Ensure team compliance with company policies and procedures.
• Support and guide team members to ensure they meet their individual targets and KPIs.
• Generate reports on team performance and provide regular updates to senior management.
• Prepare PPTs, Excel and other reports for client reviews and meetings

Qualifications & Experience

• Graduate in any stream

Required Work Experience

• Excellent French and English Communication Skills – both written & verbal
• Minimum of (3) three years of experience in a leadership or management role.
• Experience handling complaints.
• Experience working and managing communications, with multiple cross‑functional teams/stakeholders.
• Having worked on SAP or similar CRM application

Skill set Required

• Ability to work under pressure and manage multiple tasks simultaneously.
• Proficient in Microsoft Office (Excel & Power
  Point).
• Knowledge of the industry’s best practices and trends for team management.
• Situational/contextual awareness with the ability to understand the impacts of one’s work.
• Excellent critical and analytical thinking abilities
• High attention to detail, and high level of professionalism
• Excellent analytical skills and strong decision‑making skills committed to resolution and compliance
• Strong organizational, time and workflow management skills
• Strong leadership and organizational skills.

Required Language Thresholds

• French C1 Level

Why Us

• Permanent contract
• Private health and life insurance from day one in the company
• Working hours: Monday to Friday
• Hybrid Work Module
• Meal allowance on card/voucher

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.

Candidate Privacy Notice

By applying, you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes.

We are looking for an experienced Senior developer to work on successful FX electronic dealing platform. We are looking for a seasoned self‑leading candidate with hands‑on in Java core (Java SE), multithreading/concurrency/performance experience. Good understanding on how JVM behaves on the backstage (Garbage Collections, Memory Model, JIT compilation, Cache oblivious algorithms). Ability to create design of highly loaded / low latency applications and successful experience to refactor old design to new one. We also have a part of project written in. net, so C# experience is much appreciated. Candidate will be acting at multirole - workout requirement, implement, test, confirm with business, release and participate in L3 PROD support rote. Thus, knowledge of financial products and electronic/exchange trading as well as Business Analysis (user stories) and System Design / Non‑Functional management / SDLC / QA would be highly beneficial.

Main Tasks:

• Responsible for the development and maintenance of the trading platform
• Ensure the platform is developed and maintained to the highest standards of quality, security, and performance
• Participate in an agile based software development including technical analysis, documentation, development, testing and code reviews
• Collaborate with the production support team for release and maintenance of the components

Technical Skills:

• At least 5 years software development experience, with at least 2 years as an IT team lead
• Experience with electronic trading platforms or other high‑load real‑time systems
• Experience in migration / refactoring projects to new rails
• Java core (SE)

Language Skills:

Soft Skills:

• Focusing on targets (tasks)

Tecnimede Group is a 40 years Portuguese multinational company that wants to improve and preserve human life and health through the development, production and marketing of pharmaceutical products with a strong focus on quality and technological innovation. The group covers the entire life cycle of the medicinal products for human use with a strong investment in research and development.

We are looking to reinforce our team with a R&D Team Leader.

As a R&D Team Leader you will play a pivotal role in driving our research and development initiatives, managing project timelines, and mentoring a team of dedicated researchers. This position requires a strategic thinker with a strong scientific background, excellent leadership skills, and a passion for pharmaceutical development.

You will be responsible for:

• Lead and manage a team of researchers in the design, planning, and execution of R&D projects.
• Develop and implement research strategies to meet company goals and objectives.
• Ensure timely completion of projects while maintaining high standards of scientific rigor.
• Collaborate with cross‑functional teams, including regulatory, clinical, and manufacturing departments.
• Provide mentorship and professional development opportunities for team members.
• Monitor industry trends and advancements to keep the team informed and competitive.
• Prepare and present research findings to senior management and stakeholders.
• Ensure compliance with all regulatory and safety guidelines.
• Keep up‑to‑date and promote continuous improvement.

Profile:

• A candidate with advanced proficiency in R&D pharmaceutical team leadership – University degree in pharmacy or related field is a plus;
• Proven leadership experience in managing and mentoring R&D pharmaceutical teams.
• Strong project management skills with the ability to handle multiple projects simultaneously.
• Excellent communication and presentation skills.
• In‑depth knowledge of regulatory requirements and industry standards.
• Ability to foster a collaborative and innovative team environment.
• Demonstrated ability to think strategically and solve complex problems.
• A candidate with a growth mindset, optimist that believes in continuous improvement;
• A team player with high sense of responsibility and perseverance;
• Someone comfortable with working in a results‑driven and fast‑paced environment.

In accordance with the provisions of the GDPR and other legislation in force on personal data protection, the contracting company guarantees that the processing of your personal data is lawful, fair, transparent, and limited to the purposes for which your data was collected.

Team Leader with German - Remote in Portugal

1000 Lisboa, Lisboa Recruityard

Permanente

This is a remote position.

Remote in Portugal Workload: Full‑Time Position Overview: Recruityard is currently recruiting a German‑speaking Team Leader for the Retention Department of a leading telecommunications company. This is an exciting opportunity to lead a motivated team within a well‑established organization, known for innovation and customer‑centric values. The ideal candidate will combine strong leadership experience with a passion for delivering exceptional customer service. Main Responsibilities: - Lead, mentor, and motivate a team of customer retention specialists. -Monitor individual and team performance, providing feedback and coaching. -Ensure high‑quality standards and compliance with company procedures. -Handle escalations and ensure customer issues are resolved efficiently. -Track KPIs and performance metrics, identifying areas for improvement. -Collaborate with internal departments to optimize processes and retention strategies. -Contribute to achieving departmental goals through effective team management. Candidate Profile: - Fluent in German (C2 level) and English – both mandatory. - Minimum 2 years of experience in a Team Leader role within a call center environment. - Previous experience in the telecom sector is a strong advantage. - Excellent communication, analytical, and organizational skills. - Ability to work independently while maintaining a collaborative team spirit. - Goal‑oriented, proactive, and motivated to drive performance results. Compensation & Benefits Package: - Remote position – work comfortably from home. - Salary: €1, 150 – €1, 230 gross (depending on experience). Monthly Bonuses: - Up to 0 performance bonus. - 0 German language allowance. - 0 English language allowance. Additional Benefits: - Meal allowance: 60/day (~ 1. 60 net/month) - Attendance bonus: 0/month - Flex work allowance: net/month - Permanent contract after 6 months - Health insurance included - Supportive and multicultural work environment. - Opportunities for growth and professional development. Why Apply? - Join an established and reputable company in the telecommunications industry. - Opportunity to lead a growing team in a dynamic, supportive environment. - Clear career progression and professional development opportunities. - Competitive salary and attractive language bonus package. - Stable, long‑term collaboration with a global industry player. If you are fluent in German and English, have proven leadership experience in customer service or telecom, and are ready for your next professional challenge, we would love to hear from you. By applying, you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes.

Team Leader – Wastewater Treatment Plant O&M - Angola

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