Team Leader with Spanish Lisboa

Overview

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Atlean World is a globally recognized HR solutions provider committed to fostering a multicultural work environment. We specialize in multilingual markets, ensuring a seamless recruitment journey for candidates and companies alike.

We're seeking a Team Leader with Italian to join our dynamic team!

Why this Team Leader role is an excellent opportunity for your professional and personal growth:

• Work in an engaging international environment
• Enhance your leadership skills in a supportive setting
• Enjoy a competitive salary and benefits package

Responsibilities

• Lead a team of customer service agents, ensuring
  - quality performance and customer satisfaction
• Implement training programs aimed at improving team skills and knowledge
• Monitor team performance metrics and provide regular feedback
• Serve as the main communication link between management and team members
• Resolve any issues and escalate as necessary to maintain team morale and efficiency

Requirements

• Fluency in Spanish and proficiency in English
• Proven experience in a team leader or similar supervisory role
• Strong interpersonal and communication skills
• Ability to motivate and develop a team
• Proficient in using office software and CRM systems
• Excellent time management and organizational skills
• Experience in customer service is a plus

Benefits

• Attractive Bonus
• Lots of Fun and Life Experience
• Meal vouchers
• Relocation Assistance
• Permanent employment contract
• Private health insurance from day 1

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting

Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey. Guiding Your Odyssey with Atlean World: Personal Touchpoint — As soon as you hit "Apply, " one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs. Q&A Session — Our recruiters are your
- to resource to address all queries. Making it Happen — We prepare you for the next steps and connect you with our client. Ongoing Support — We stay at your service for any further questions or assistance throughout the recruitment process.