Team Manager with English Lisboa

Team Manager with English
Lisboa
Lisboa, Lisboa, Portugal

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Responsibilities:

• Coordinate
  -
  - day activities within your team
• Provide guidance to your team members, by responding to their needs, and identifying areas of improvement, training needs
• Define and manage tasks, roles, and responsibilities of your team members for them to meet/exceed the SLAs agreed with our clients
• Supervise the performance of your team, identifying ways to work more effectively
• Report the overall performance of your team and suggest possible areas of improvement
• Lead by example and help your team achieve its full potential.

What will make you successful for the role:

• A C1 level of English Language (both written & spoken)
• Min. 1 year of Team Manager experience, preferably in the BPO industry
• Excellent command of Microsoft Office tools (especially Excel)
• Good communication and leadership skills
• Ability to adjust your frame of thinking and quickly change priorities to meet deadlines
• Proactivity, driven to suggest and implement quality

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers
• The opportunity to work in a
  - cultural environment