Tech Lead Application Support | French

Decskill was founded in 2014 as an IT Consulting Company with the mission to deliver value through knowledge. We enable companies to meet the challenges of the digital world by providing business models that ensure technological capacity, flexibility and agility. With more than 500 consultants in Lisbon, Porto and Madrid, we operate in three main areas:

• DECSKILL TALENT – provide our clients with an extension to their IT teams.
• DECSKILL BOOST – deliver software development models to increase capacity and optimise Time‑to‑Market, creating and managing teams that deliver according to client needs.
• DECSKILL CONNECT – offer consulting services and implementation and management of IT infrastructures.

We are looking for a Tech Lead Application Support, fluent in French.

Responsibilities

• Ensure business team needs are considered in strategic projects.
• Support the Product Owner in managing business needs: analyse existing systems, run framing workshops, define requirements with users, shape personas, user journeys and story maps.
• Communicate with business teams and respond to their requirements and needs.
• Write User Stories and acceptance criteria; support developers during development phases.
• Participate in selecting the testing strategy and scenarios based on use cases.
• Design and write test cases; identify the data required to perform tests.
• Conduct non‑regression tests to ensure application quality and provide frequent reporting of test executions.
• Record, qualify, and prioritise anomalies, ensuring their correction and communicating with stakeholders.
• Manage and track support requests, incidents, corrective maintenance topics and non‑regression tests during maintenance operations via Jira.
• Monitor business processes.
• Be willing and able to work outside normal office hours in exceptional circumstances.

Requirements

• Experience with Excel with VBA.
• Experience with Excel with SQL.
• Experience with Software Testing.
• Experience with ITIL 4 Knowledge.
• Experience with JIRA and Service
  Now.
• Experience with ALM‑Octane (advanced level).
• Experience with Gherkins.
• Experience with BDD (Behaviour Driven Development).
• Experience with. Net (optional).
• Experience with SQL (optional).
• Experience with Visio (optional).
• Fluency in English.

Contact

If you’re interested, please send your CV to cesaltina. abreu@decskill.com with reference "CA/Tech
Lead
Application
Support".

EEO Statement

Decskill is committed to equality and non‑discrimination with all our talents. We recruit and promote talent based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.

Job Details

Seniority level: Not Applicable

Employment type: Contract

Job function: Information Technology

Industries: IT Services and IT Consulting