Technical Account Consultant Lisboa

Technical Account Consultant
Lisboa
Lisboa, Lisboa, Portugal

This is a hybrid contractor role****

We are seeking a Scaled Delivery Consultant/Technical Account Consultant to join our team at Variacode and partner with one of our
- tier global clients, known for its
- edge solutions in digital operations management and streamlining enterprise workflows. This role presents a unique opportunity to lead
- scale migrations, enhance processes, and contribute to
- critical digital solutions.

As a key player in this project, you will:

• Drive migrations and
  - demand requests, ensuring timely delivery and continuous improvements in operations.
• Collaborate with top industry experts to enhance automation, streamline workflows, and develop innovative solutions that add value to the team.
• Take ownership of key tasks and processes to ensure the highest levels of efficiency and accuracy.

Key Responsibilities:

• Execute advanced
  - demand tasks within expected timelines.
• Lead small to medium migrations and review work backlogs weekly.
• Suggest improvements to applications and processes, driving automation and value for the team.
• Work with common monitoring systems like Data
  Dog, Dynatrace, Nagios, Splunk, and others integrated into Dev
  Ops environments.
• Use scripting languages like Python, Java
  Script, or Go in the context of AWS Lambda and Azure Functions.
• Work with APIs (REST, SOAP), webhooks, and ITSM solutions like Service
  Now, Jira, and Salesforce Service Cloud.

Requirements:

• 4+ years of
  - on experience with monitoring systems and event/alert notification practices.
• Experience in automation, scripting, and tooling development.
• Proven ability to work on multiple projects, with strong
  - solving and
  - thinking skills.
• Familiarity with working in shared
  - call environments, and supporting production solutions.
• Customer-facing skills
• Advanced English level

If you thrive in a dynamic, collaborative environment and are driven by customer success, we want to hear from you!

Apply today and join a team that values leadership, collaboration, accountability, and customer satisfaction.