Technical Account Manager - french speaker Lisboa

Technical Account Manager - french speaker
Lisboa
Lisboa, Lisboa, Portugal

Technical Account Manager - french speaker

Join to apply for the Technical Account Manager - french speaker role at Hi
Pay

Technical Account Manager - french speaker

Join to apply for the Technical Account Manager - french speaker role at Hi
Pay

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With Hi
Pay, explore new perspectives in Fin
Tech

With recognized experience in the payment industry, Hi
Pay combines expertise and technological innovation to serve global clients.

As a global payment partner, we place data at the heart of our approach to provide tailored solutions that meet the needs of our merchants and support their growth.

Based at our French HQ (Greater Paris area), our Business Operations team drives operational excellence.

As Technical Account Manager, you’ll work from our Lisbon office (will report to the team based in France) and you’ll be the key point of contact between our merchants and internal teams, ensuring smooth integrations and
- quality solutions.

Your responsibilities:

• Provide technical and functional support during the
  - sales phase
• Advise and recommend best practices for integrating payment solutions
• Manage the integration project for new clients in your portfolio, starting from onboarding
• Organize and lead technical workshops with clients
• Oversee client delivery alongside the functional tester
• Monitor potential technical developments for existing clients
• Respond quickly and effectively to client requests during the integration phase
• Coordinate internal communication across relevant teams (french merchants & HQ)
• Personal Growth : Innovative projects, challenges, and support to help you evolve
• Take Your Career to the Next Level : Develop expertise in a dynamic and constantly evolving field
• Join a Team : Beyond professional experience, we offer you a true human adventure

What we’re looking for :

• You have at least 3 years of experience in a similar role or a strong technical background
• Tech enthusiast : curious and always keeping up with the latest technologies
• Detail-oriented and meticulous: precision is one of your strengths
• Multilingual: fluent French is a must
• Project leader : experience in project management is a plus
• Strong interpersonal skills : excellent communicator, both written and verbal
• You're open to occasional business trips to France
• Bonus : familiarity with CMS platforms like Magento, Prestashop… is a real asset

The recruitment process

• HR interview
• Operational interview with Ludovic, your future manager
• Case study assignment
• Last interview with Célia, Head of Customer Success

We’re waiting for your resume !

Ready to take on new challenges in a dynamic Fin
Tech environment? Apply now and be part of the Hipay adventure!

We believe every journey is unique, so don’t hesitate to apply even if you don’t check every box - your motivation and potential matter just as much as your skills.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Information Technology

• Industries

  Technology, Information and Internet

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Pay by 2x

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