Technical Account Manager Faro

Technical Account Manager
Faro
Faro, Faro District, Portugal

Job Title: Technical Account Manager (Cyber Security)

Location: Remote in Portugal

The React Hub has partnered with a global cybersecurity company that provides software and cloud security by automating tasks and managing the customer’s vulnerabilities.

As a Technical Account Manager, you should be able to link business needs with technical security solutions, while being proactive,
- oriented, and comfortable with both client interaction and technical work.

Key Responsibilities:

• Act as the bridge between clients and technical teams, translating business needs into security solutions.
• Design and support SIEM, SOAR, and SOC-related architectures.
• Deliver clear,
  - friendly presentations and technical documentation.
• Build
  - term client relationships as a trusted technical advisor.
• Support
  - sales and project delivery, ensuring solutions meet requirements and timelines.

Qualification:

• 2+ years in SIEM, SOC, or Incident Response technical account management.
• Strong knowledge of cybersecurity fundamentals and SIEM/SOAR tools (Splunk, Sentinel, Chronicle, Cortex XSOAR).
• Excellent English communication and presentation skills.
• Experience engaging with
  - level clients in
  - paced environments.

Preferred Skills:

• Hands-on implementation experience with SIEM or SOAR tools.
• Security certifications such as Splunk Certified, GIAC, or CISSP.
• Familiarity with processes like alert triage, incident response, and automation.
• Experience supporting Fortune 100 or large enterprise clients.

Interview Process:

• Initial Interview (30 min)
• Take-home Assignment
• Second Interview (60 min)
• Offer discussion