Technical Advisor FO WMS Porto

Technical Advisor FO WMS
Porto
Porto, Porto District, Portugal

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Generix

Generix is a leading Saa
S vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all while responsibly managing their flows. Its platform of innovative digital services optimizes the management of physical flows, by coordinating the entire supply process, from production to delivery, thanks to its WMS, TMS, RMS and VMI solutions; as well as logical and financial flows, by integrating the systems of all players in the chain, from order to payment, with its
- invoicing,
- reporting, EDI, P2P and O2C solutions.

Generix creates a distinctive ecosystem designed to cater to its customers, ensuring
- notch performance and sustainability, connecting all global players in retail, industry and services, and fostering the transition toward greater digitalization and energy efficiency. With nearly 850 dedicated employees, Generix provides
-
- day support to over 4, 500 companies across more than 60 countries, processes over 500 million invoices, handle more than 40 million order lines each month, and manage 8 million EDI messages daily. Our clientele includes Danone, FM Logistic, Fnac-Darty, Essilor, and Ferrero.

Generix is a leading Saa
S vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all while responsibly managing their flows. Its platform of innovative digital services optimizes the management of physical flows, by coordinating the entire supply process, from production to delivery, thanks to its WMS, TMS, RMS and VMI solutions; as well as logical and financial flows, by integrating the systems of all players in the chain, from order to payment, with its
- invoicing,
- reporting, EDI, P2P and O2C solutions.

Generix creates a distinctive ecosystem designed to cater to its customers, ensuring
- notch performance and sustainability, connecting all global players in retail, industry and services, and fostering the transition toward greater digitalization and energy efficiency. With nearly 850 dedicated employees, Generix provides
-
- day support to over 4, 500 companies across more than 60 countries, processes over 500 million invoices, handle more than 40 million order lines each month, and manage 8 million EDI messages daily. Our clientele includes Danone, FM Logistic, Fnac-Darty, Essilor, and Ferrero.

As a Technical Advisor FO WMS you will be capable of translating business needs into technical solutions, analyzing and quickly resolving incidents, as well as collaborating with various IT teams to ensure optimal system availability.

• Coordination with IT and business teams: Close collaboration with functional, development, infrastructure, and support teams.
• Real-time incident management: Ability to react quickly and efficiently to minimize operational impacts.
• Analytical skills and problem identification: Incident investigation, root cause analysis, and proposal of sustainable solutions.
• Technical documentation and procedure writing for IT Ops WMS support and maintenance.
  
  

Technical Skills:

• Expertise in WMS (Warehouse Management Systems): In-depth knowledge of configuration, architecture, and functionality of Generix WMS.
• Understanding of IT integrations: Interactions between WMS, ERP, TMS, OMS, EDI, and API.
• Database management and analysis (SQL, Postgre
  SQL): Query execution, performance optimization, and error troubleshooting.
• IT monitoring and troubleshooting: Use of tools like PRTG to monitor performance and diagnose incidents.
• IT infrastructure knowledge: Servers, networks, VPN, cloud, virtualization, and their impact on application performance.
• Experience in support and incident management (ITIL): Diagnosis, escalation, and
  - up of technical issues.

Language Skills:

• Professional French, required for communication with internal teams, internal/external clients, and international teams.
• Professional English, required for communication with internal teams, internal/external clients, and international teams.

Required Experience:

• At least 3 years of experience;
• Experience in Critical Incident Management and Technical Coordination across multiple teams.
  
  

- Attractive compensation package;

- Hybrid Working Policy;

- Excellent work conditions and environment (Lionesa Business HUB).

For more information, please check our website: www.generixgroup.com/pt

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Generix by 2x

Sign in to set job alerts for “Technical Advisor” roles.

(German & English) Technical Support Consultant (Portugal, remote)

Technical Manager - Automotive and Industrial

Technical Customer Manager - Braga (Ref 002-2024)

Sr Manager, Technical Accounting and Reporting

Product Group Lead - Customer Experience Solutions (m/f/d)

Senior Advisory Due Diligence Consultant Portugal M/F

Technical SEO & Content Marketing Manager Mid

Technical SEO & Content Marketing Manager Mid

Technical Product Marketing Manager - Cybersecurity

Recent Engineering graduates: R&D Technical Consultant

Technical Solution Manager - 100% remote

Technical Support and Administrative Specialist

(Senior) Software Engineer C# (all genders) Team
Viewer Remote

EMEA Adobe Technical Presales Specialist

Devoteam Cyber Trust | Senior Cyber Security Engineer | Retail & E-commerce Sector

Senior Technical Program Manager (12 months contract)

EMEA Adobe Technical Presales Specialist (French Speaker)

Devoteam Cyber Trust | Senior Cyber Security Engineer | Retail & E-commerce Sector

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.