Technical Customer Service with Norwegian
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Technical Customer Service with Norwegian, Lisbon
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Client:
Wibit Consulting & Services (Wibit
CS)
Location:
Lisbon, Portugal
Job Category:
Other
-
EU work permit required:
Yes
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Job Reference:
12349fd11825
Job Views:
3
Posted:
23. 06. 2025
Expiry Date:
07. 08. 2025
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Job Description:
I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters.
? Join Our Network!
We’re always open to welcoming new talent into our growing community.
? Global Partnerships, Strong Workforce
Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients!
Join a leading global travel & tourism brand and help deliver excellent service experiences to customers across the world! As a Norwegian-speaking Customer Service Representative, you’ll be at the heart of providing reliable, professional, and friendly support.
Location: Lisbon, Portugal
Work model: On-site
Employment type: Fixed-term (6 months) with possibility of extension/permanent contract
Industry: Travel & Tourism | Customer Support | BPO
Languages: Norwegian (C2) & English (B2+)
Compensation: Base salary +
- based incentives
? Responsibilities:
? Handle customer interactions via phone, email, live chat, and social media
? Provide accurate information and assistance in line with company policies
? Support users with product/service inquiries and basic technical troubleshooting
? Accurately document case details in internal systems
? Escalate unresolved issues to the appropriate teams when needed
? Collaborate with colleagues and technical teams for case resolution
? Manage your queue of service tickets and prioritize effectively
? Share feedback to improve service processes
? Requirements:
Native/fluent in Norwegian (C2), fluent in English (B2 or higher)
Excellent communication skills across multiple channels
Basic understanding of customer service best practices
Problem-solving mindset and adaptability
Ability to quickly learn new tools and processes
Team-oriented with strong attention to detail and task management
Willing to work in a dynamic, evolving environment
? Offer Includes:
? Work with a leading global brand in the travel industry
? Competitive base salary + performance bonuses
? Career growth opportunities within the BPO industry
? Supportive and collaborative team culture
Access to exclusive travel perks and discounts
? And much more!
Excited to support travelers worldwide while growing your international career in sunny Lisbon? Apply now! ?
#Norwegian
Jobs #Customer
Service #Lisbon
Jobs #Work
Abroad #Travel
Industry #BPOJobs #Support
Roles #Scandinavian
Jobs #Relocation
Jobs
- Informações detalhadas sobre a oferta de emprego
Empresa: Wibit Consulting & Services (WibitCS) Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 9. 7. 2025
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