Technical Expert - Lisboa

Technical Expert
Lisboa
Lisboa, Lisboa, Portugal

Are you looking for a new career challenge? As a Technical Consultant, you will have the opportunity to work with customers and help them resolve technical issues. You will be part of a dynamic team that is passionate about delivering excellent customer service.

Responsibilities:

Providing support to customers by responding to inbound requests
Assisting users with
- sales, general inquiries, and technical support issues
Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner

Requirements:

A native level of German and a good level of English
Ideally having a sales or a commercial background
Preferably having a previous experience in customer service or credit recovery
Being an attentive listener, comfortable and skillful at communicating with people
Having a drive for excellence and professionalism
Being a real team player and committed in your work
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Portugal

What We Offer:

CDI - 3 months of trial period
Working hours:

Monday to Sunday, rotating shifts 8 am to 5 pm
A competitive package:

1100€ gross/month (paid 14x) + performance bonus + meal vouchers of 7. 23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan
If you live outside Portugal:

reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company
Opportunity to be part of a challenging and
- paced environment
Possibility to collaborate with leading brands in the industry
Fully paid training, professional development, and career evolution

About Our Company:

We are a global brand with over 75, 000 multilingual employees in over 50 countries around the world. We offer a multicultural and international environment where you can grow and develop your skills.

About Lisbon: