Technical Support Advisor (German Speaker) Lisboa

Technical Support Advisor (German Speaker)
Lisboa
Lisboa, Lisboa, Portugal

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Technical Support Advisor (German Speaker), Lisboa

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Client:

Blu Selection

Location:

Lisboa, Portugal

Job Category:

Other

-€0-0/monthly

EU work permit required:

Yes

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Job Views:

3

Posted:

27. 08. 2025

Expiry Date:

11. 10. 2025

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Job Description:

Are you interested in joining a multicultural team in a company working with
- known brands?

Would you like to relocate to Lisbon, Portugal?

This could be your opportunity for an exciting career experience!

Your responsibilities as a Technical Support Advisor:

• Provide excellent customer service to the German market, solving issues and ensuring quality support.
• Manage incoming queries related to technical issues (troubleshooting).
• Respond to calls and emails from enterprise clients.
• Gather information from customers and resolve queries.
• Maintain client relationships through product support over the phone.
• Record data accurately in CRM for
  - up and quality support.

Qualifications and skills needed:

• Native German speaker with fluency in English.
• Minimum 6 months experience in Technical Support preferred.
• Interest in learning and
  - savviness.
• Excellent communication skills, written and oral.
• Ability to work under pressure.
• Team player, enthusiastic,
  - starter.
• Analytical and
  - solving skills.
• Customer and
  - oriented.
• Valid Portuguese work permit or EU citizenship.

What’s in it for you?

• Long-term career opportunity.
• Rotative working hours.
• Competitive package: €1100 gross/month x 14 months + up to €100/month bonus + meal vouchers + transportation reimbursement + private health and dental insurance (after 6 months).
• Reimbursement of initial flight ticket (up to €400) and 6 months shared accommodation if living outside Portugal.
• Challenging,
  - paced environment.
• Work with major brands in a multicultural setting.
• Paid training, professional growth, and career development.

About the company

Founded in 2000 by French entrepreneurs, the company is an international Customer Experience specialist with over 50, 000 employees. Based in Lisbon, they handle customer service for some of the world's leading brands.

Feel free to explore other opportunities for German speakers in Spain or Portugal, or send your CV for future projects.