Technical Support Advisor (Portuguese-speaking) Oeiras

Overview

Technical Support Advisor (Portuguese-speaking) –
- site in La Coruña, Spain.

Start date: ASAP

Location: La Coruña, Spain (on-site)

Department: Technical Support

Schedule: Monday to Friday, 9:00 AM – 6:00 PM (full-time, 39h/week)

About The Role

We are looking for a Portuguese-speaking Technical Support Advisor to join our support team in La Coruña.

In this role, you will help customers solve technical issues, provide guidance, and deliver a
- quality support experience in a professional and multicultural environment.

Responsibilities

• Provide technical support to customers on products
• Diagnose and resolve software and configuration issues efficiently and professionally
• Handle customer inquiries with empathy, patience, and clarity
• Use critical and logical thinking to identify root causes and deliver effective solutions
• Collaborate with internal teams to escalate complex cases when necessary

Requirements

• Native Portuguese and advanced English (spoken and written)
• Training or professional experience in IT technologies, especially Cloud solutions
• Strong communication and interpersonal skills
• Excellent
  - solving and analytical abilities
• A
  - oriented mindset, with the ability to adapt to different user needs

What We Offer

• Full-time, permanent contract (39 hours/week)
• Monday to Friday schedule; weekends off
• A positive and multicultural work environment
• Comprehensive training on Microsoft products and
  - edge technologies
• Great opportunities for growth and promotion, both nationally and internationally
• Excellent
  - life balance
• Relocation support available for candidates moving from outside La Coruña

Join our team! If you’re passionate about technology,
- solving, and helping people, this is your opportunity to build a rewarding career in one of the world’s leading tech environments.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Telecommunications