Technical Support Agent - Camera, Voice & Browser Assistance (English) - No Experience Required Viseu

Technical Support Agent - Camera, Voice & Browser Assistance (English) - No Experience Required
Viseu
Viseu, Viseu District, Portugal

At Intelcia, a successful global player for 20 years, we ensure the conditions to attract, welcome and develop talent in a culture of membership, positive, and inspiring continuous progress!

Are you passionate about helping others and solving technical challenges with agility and precision?

Join our
- growing outsourcing and technology team, supporting candidates applying for EU roles who complete their assessments on a dedicated online platform.

? What You'll Do

- Provide technical assistance via Whats
App and voice calls in English.

- Help users troubleshoot and configure cameras, voice settings, and browsers.

- Guide candidates through technical issues during their online testing process.

- Diagnose and resolve errors quickly and effectively, ensuring a smooth user experience.

- Document recurring issues and contribute to continuous process improvement.

? What We're Looking For

- Fluent or bilingual English speaker (spoken and written).

- Excellent communication skills and a
- focused mindset.

- Strong technical aptitude and the ability to navigate web tools and configurations.

- Agility and precision in diagnosing and resolving issues.

- Previous experience in technical support or customer service is a plus.

? What We Offer

- A young, dynamic and informal environment that values innovation and personal growth.

- Opportunity to work in a
- paced international project with real impact.

- Ongoing training and development to strengthen your technical and communication skills.

- Career progression opportunities within a rapidly growing tech organization.

? Ready to make an impact?

Apply now and be part of a team that empowers thousands of professionals across Europe!

#Intelcia #Proudtobe
IN #We
Dream
We
Care
We
Do #Be
Great
Together

The personal data received is analysed in accordance with the General Data Protection Regulation (GDPR) and is used exclusively for the recruitment and selection process.