Technical Support Engineer Lisboa

Technical Support Engineer
Lisboa
Lisboa, Lisboa, Portugal

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and
- being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:

• DECSKILL TALENT: We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth.

• DECSKILL BOOST: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.

• DECSKILL CONNECT: Our team collaborates closely with clients to implement and manage IT infrastructures that generate
  - term value.

At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.

We are looking for a Technical Support Engineer!

Tasks:

Key responsibilities include delivering user support and technical assistance, troubleshooting and resolving issues, monitoring system performance, conducting preventive maintenance, documenting technical processes and solutions, and supporting regular meetings with stakeholders to enhance collaboration and accountability.

Requirements:

• Expertise in web applications, error log analysis, and database management.
• Experience with CI/CD pipelines, specifically Git
  Lab and Git
  Hub Actions.
• Proficiency in Python, PHP, and Go Lang.
• Strong knowledge of Postgre
  SQL and My
  SQL.
• Experience with Docker ECS and AWS.
• Experience with Foss
  ID and Scan
  OSS (a plus).
• Experience with Wiz and VURIOUS.
• Understanding of software clearing.
• Strong communication skills for effective interaction with users and teams.
• Demonstrated initiative and
  - solving aptitude with a proactive approach.
• Patience and dedication to providing
  - quality user support.
• Ability to work independently.
• Aptitude for fostering a supportive environment with users.

If you’re interested in this job please send your CV in english to with reference “VR/Tech
Support”

Decskill is committed to equality and
- discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.