Technical Support for Electronic Provider - French Speaker - Lisbon Lisboa

Technical Support for Electronic Provider - French Speaker - Lisbon
Lisboa
Lisboa, Lisboa, Portugal

This company is dedicated to making our lives easier by ensuring better healthcare. Are you ready to join a brand that strives every day to revolutionize the world? Whether you are
- savvy or not, there are multiple opportunities to match your skills and interests.

Your responsibilities and impact as Technical Support for Electronic Provider will be:

Solving technical issues and providing advice on products

Following up on logistics and ensuring smooth processes

Performing quality checks to guarantee service excellence

Providing sales support when required

Ensuring a high level of customer satisfaction through professional support

Whatever your profile or experience, you will have the chance to make a difference.

Skills, qualifications and interests you need to succeed in this role:

EU citizenship or valid work permit/residency card is mandatory

Fluency in French and good command of English

Motivation, reliability and commitment to your work

Strong focus on customer service and quality

A drive for excellence and professionalism

Excellent communication and listening skills

Team spirit and willingness to work with colleagues from different nationalities

What’s in it for you?

Contract type: One-year contract, renewable every year

Working hours: Full-time, 40 hours/week, 5 days/week on rotating shifts (Mon-Sat, 7 AM – 7 PM)

Salary conditions:

With free accommodation in a shared flat (all bills included): 990€ gross/month

Without accommodation: 1100€ gross/month

Training: Paid training (2 weeks), compensated at 50% of hourly wages (lower taxes)

Relocation package for international candidates:

Reimbursement of initial flight expenses after 9 months

Airport
- up upon arrival

Yearly
- way flight ticket back to your home country (within the EU)

Support with paperwork, opening a bank account, etc.

Extra perks:

Private health insurance included from the first day of contract

Free Portuguese lessons, cooking classes, sports activities and social events organised by the company

Real career opportunities in various career paths

Your future company

Founded by two French entrepreneurs in 2000, this international Customer Experience Specialist now counts more than 50, 000 employees worldwide. In their Lisbon hub, they provide customer service solutions for some of the world’s most innovative and progressive brands. Join their diverse international team and grow your career in a multicultural environment.