Technical Support For Microsoft - German Speaker Lisboa

Technical Support For Microsoft - German Speaker
Lisboa
Lisboa, Lisboa, Portugal

Technical Support for Microsoft – German speaker

Are you a native German speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!

In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues on the Partner Center Platform.

We need those who want to play their part and drive value. Those who want to live their dreams and embrace a world of opportunities.

Founded in 1975, Microsoft is an American multinational and one of the most known technology companies in the world.

It’s best known for its software products, hardware products, and touchscreen computers. Microsoft aims to empower every person and every organization on the planet to achieve more!

• Support deliveries;
  
  
• Work with customers to resolve technical customer issues on the Partner Center Platform;
  
  
• Determine technical support pain areas while working with customers;
  
  
• Provide feedback and details to Technical Advisors and PG teams;
  
  
• Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar to competitors;
  
  
• Maintain technical skills through completion of ongoing readiness and Platform training;
  
  
• Participate in the creation of future Microsoft support capabilities for the cloud.

• Native German speaker;
  
  
• Fluency in English;
  
  
• Experience in
  Technical Support (1 year minimum);
  
  
• Previous interaction with M365 technology (SPO, EXO) (required);
  
  
• Basic Active Directory troubleshooting skills (users, mailboxes) (required);
  
  
• Knowledge of Basic API and Networking (required);
  
  
• Understandingof Basic programming (Python, C#, ) (is a plus).

Lisbon – one of the best and sunniest places to live in Europe;

full relocation support(flight ticket to Portugal, free accommodation in one of our shared apartments);

one flight per year to your home country (within Europe);

health insurance from day one in the company;

ongoing certification and training opportunities;

respectful and inclusive environment;

a wealth of opportunities to progress and move business areas projects;

flexibility & work/lifebalance as a Technical Support for Microsoft;

refer a Friend Program with attractive incentives;

free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops, and much more.

TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!

With more than 14, 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.

TP Portugal continues to grow. Join our team and find your place at TP!

Become a member of a worldwide team.

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