Technical Support for Smart Home Devices (German Speaker) Lisboa

Technical Support for Smart Home Devices (German Speaker)
Lisboa
Lisboa, Lisboa, Portugal

Job Title: Technical Support for Smart Home Devices (German Speaker), Lisboa

Client:

Blu Selection

Location:

Lisboa, Portugal

Job Category:

Other

Salary:

-€0-0/monthly

EU work permit required:

Yes

Job Views:

2

Posted:

11. 05. 2025

Expiry Date:

25. 06. 2025

Job Description:

Are you interested in technology and know a few things about it? Do you want to be part of a multicultural team working with
- known brands? Do you want to work for an American multinational technology company focusing on Internet-related products and services? Would you like to relocate to Lisbon, Portugal? If yes, this could be the opportunity for you to gain valuable experience!

Responsibilities:

• Provide support to customers through inbound requests and document case information.
• Assist users with Pre-Sales, General Inquiries, and technical support via phone, email, and social media channels.
• Adapt the brand's voice for interactions across private and public channels.
• Ensure customer satisfaction by responding professionally and courteously.
• Work in a multicultural team environment.

Requirements:

• Native German speaker with good English skills.
• Motivated to work abroad.
• Strong written German skills.
• Team player willing to work with diverse nationalities.
• Customer service orientation, good communication skills, proactive attitude.
• Sales or customer service experience is a plus.

Benefits:

• Contract: 3-month trial period (CDI).
• Working hours: Rotating shifts from 8 am to 5 pm, Monday to Sunday.
• Salary: €957 gross/month (paid 14x), up to €100 performance bonus, meal vouchers, transportation reimbursement, private health insurance after six months.
• Relocation support: Reimbursement of initial flight (up to €400), 6 months shared accommodation.
• Professional growth: Fully paid training, career development, international environment.

About the Company:

Founded in 2000 by French entrepreneurs, this company has grown into a leading global customer experience provider with over 75, 000 employees in more than 50 countries. They are expanding their Lisbon hub and looking for new team members.

Interested in other opportunities? Send us your CV or check our other German-speaking roles in Spain or Portugal.