Technical Support for Streaming Platform (Czech Speaker) Lisboa

Technical Support for Streaming Platform (Czech Speaker)
Lisboa
Lisboa, Lisboa, Portugal

What if you could fly to Greece to start a job with many world citizens from different countries, all sharing a common desire: to experience, learn, and grow together within an international booming company?

Whether you're seeking personal development, learning & career opportunities, cultural discovery, or a
-
-
- lifetime experience, you'll find it here.

Whatever your outcome, you will definitely not regret it.

Your responsibilities and impact as a Technical Support:

1. Providing the best possible answers and solutions to customer questions and concerns via phone, email, or social media.
2. Guiding users on how to use the platform and troubleshooting issues.
3. Resolving account problems, handling inquiries about payments and subscription renewals.
4. Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals.
5. Ensuring user and brand safety.
6. Working effectively in a
   - paced environment.

Skills, qualifications, and interests needed:

• Native level of Slovak and good command of English.
• Good adaptability and flexibility.
• Strong analytical and technical skills.
• Previous customer service experience is a plus.
• Commitment to high customer satisfaction and quality service.
• Excellent verbal and written communication skills with active listening.
• Interest in intercultural communication and expatriate lifestyle.

What’s in it for you?

• Full-time position, 40 hours per week.
• Rotational schedule: Monday - Sunday, between 08:00-20:00.
• Competitive salary with two extra payments per year plus performance bonus.
• Relocation package including:
• Flight ticket to Athens.
• Taxi to accommodation.
• Hotel stay for 2 weeks.
• Assistance in finding accommodation.
• Private health insurance after 4 months.
• Part of a Quality Certified Management Company.
• Multicultural environment with over 8, 000 passionate people from more than 90 countries.
• Additional benefits: vouchers, discounts, free Greek classes, events, outings, and parties throughout the year.

Your future company:

Based in Athens, this company cares about your career development, language skills, accommodation, and social integration. It is a multinational organization recognized as one of the best sales and customer service providers globally. Are you ready to add value to their international team, comprising talents from over 80 nationalities? They are looking for you!

Feel free to explore other opportunities on our website or send us your CV to be considered for future projects or roles.