Technical Support - German Speaker - Remote
We’re hiring a Technical Support Specialist to join a growing team at a leading international software company. This is a fantastic opportunity to build your technical career in a collaborative, multilingual environment supporting clients across Europe.
What you'll do:
- Be the first line of support for technical issues via Zoho Desk, Jira, or similar platforms
- Troubleshoot Level 1 incidents across OS, web, networking, and database layers
- Escalate issues and work with Development, QA, and Product teams to resolve them
- Create and maintain clear documentation to grow our internal and external knowledge base
- Deliver an excellent support experience in Spanish, English, and German
What you bring:
- 1–2 years in a similar technical support role
- Familiarity with systems like Windows/mac
OS/Linux, basic SQL, and VPN/networking - Strong communication and time management skills
- Native/advanced Spanish, fluent English and German required
? Bonus if you speak French or Italian or have experience with Zendesk, Jira, or Zoho.
Join a team that values curiosity, empathy, and collaboration — and where your growth matters as much as your skills.
- Informações detalhadas sobre a oferta de emprego
Empresa: Startup Resources Localização: Viseu
Viseu, Viseu District, PortugalPublicado: 13. 5. 2025
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