Technical Support in Athens (Norwegian Speaker) Lisboa

Overview

What if you could start a new chapter in Greece, working alongside people from around the world who all share one common goal: to learn, grow, and thrive together within an international,
- growing company? Whatever your personal goals may be, you won’t regret making the move.

Responsibilities

• Delivering
  - quality customer service by responding to inquiries via phone, email, or chat


• Troubleshooting technical issues, identifying the best solutions, and guiding customers through the process


• Assisting users with account setups, software configurations, or technical product guidance


• Handling issues related to billing, subscriptions, and service renewals


• Maintaining brand and user safety across digital platforms


• Working within performance metrics to ensure
  - level support and customer satisfaction

Skills, qualifications and interests you need to succeed in this role

• A native level of Norwegian and a strong level of English (C1)


• Solid communication skills – both written and verbal


• Confidence using computers and navigating multiple tools at once


• Ability to stay focused and work efficiently in
  - paced environments


• Previous customer service or technical support experience is an advantage


• Positive attitude,
  - solving mindset, and team spirit


• Eagerness to work in a multicultural and dynamic setting

What’s in it for you?

• Flight to Athens


• Taxi transfer from the airport


• Two weeks of hotel accommodation


• Assistance in finding a
  - term apartment


• Competitive salary with 2 extra monthly salaries per year plus performance bonuses


• Private health insurance after 4 months


• Certified training and onboarding program


• Work in a multicultural team with over 8, 000 colleagues from more than 90 nationalities


• Extras such as discounts, vouchers, free Greek lessons, company events, and team outings

Your Future Company

Based in Athens, your new employer is a global leader in providing customer and technical support services. With a strong focus on employee development, diversity, and a
- first culture, the company helps team members grow professionally while enjoying an enriching experience abroad. Join a team that welcomes talent from all over the world and is ready to support your journey.