Technical Support - social media (M/F/X)
Would you like to join one of the coolest social media platforms in the world?
We are looking for French-fluent candidates in Porto to become part of a joyful team!
Key Responsibilities:
- Handle incoming support inquiries via email and chat with efficiency and accuracy.
- Adhere to standard operating procedures (SOPs) to resolve issues and escalate complex cases as necessary.
- Maintain adherence to established service level agreements (SLAs) and quality standards.
- Participate in regular training, coaching, and performance reviews to continuously improve service quality.
Competências:
- French fluent candidates living in Porto (native/C2 level minimum)
- Good English skills (B2)
- Availability to work
- site in Porto city center (remote work not possible) - Great attention to detail and work ethics
- Good communication skills and adherence to guidelines
- Team player spirit
Principais Benefícios:
- Work in a multinational company on a project with the world's most trendy social media platform
- Base salary of €1100 gross x 14 months
- Meal allowance of €7. 63/day
Work schedule: Monday to Sunday (initially one morning shift; future rotative shifts 24/7). Days off: 2 rotative days.
Location: POP Porto
#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: Randstad II - Prestação de Serviços, Limitada Localização: Porto
Porto, Porto District, PortugalPublicado: 9. 7. 2025
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